Senior Communicator & Strategist — Richmond, VA

Kerri
Estella
Grinnage.

I make institutions sound like humans. On purpose.

Writer, internal communications lead, and digital strategist. I translate the thing your org is trying to say into something people can actually understand.

Creative Good.
Creative · RVA · Digital · Strategy
"

The most powerful communication get your message across in terms that your audience can actually understand.

— A hill I will absolutely die on

The short
version.
Sort of.

2,000+
Employees reached through
internal comms
15+
Years in communications
& digital strategy
NYC → RVA
And I don't miss
the commute

I'm a Senior Communications Specialist at Virginia DMV — yes, that DMV — where I lead internal communications for a 2,000-person agency. Basically, my job is to make government feel like it was written by a person.

Before Richmond, I was the voice behind @NYCWater at the NYC Department of Environmental Protection, building a community of actual humans who cared passionately about their water utility. Before that, I managed creative production at UMFS, where I built a studio, ran a TV production class for high-risk youth, and cranked out video content from concept through post.

I also run Doing It Digital, a small digital agency where I help organizations strip out the jargon and find the words that actually land. My particular gift — if you want to call it that — is taking something complex and making it feel obvious in retrospect.

I'm also a writer. I've had a novel in progress for as long as i can remember and someday, I swear, I'm going to get that thing out into the world.

What gets made
when I'm
involved.

Across government, nonprofit, and private clients — the through line is always the same. Complicated subject. Human voice. Something people actually read.

Video Production

Women in Wastewater Recovery

A documentary-style video series spotlighting women in environmental careers. Concept through post-production.

PR Placement

St. Mary's Hospital in The New York Times

Strategic media placement securing national coverage for a regional healthcare organization.

Writing & Content Strategy

Virginia Tourism Black Heritage Trail

Writer, editor, and content strategist for the Virginia Tourism Corporation's heritage travel itineraries.

Writing & Research

Closing the Loop

Feature writing, original photography, and research on environmental recovery and water systems.

PR / Social

NYT Coverage: "This Is My America"

Coordinated PR and social strategy resulting in New York Times feature placement.

Technical Writing

"Produce That Video" eBook

End-to-end guide to video production for nonprofits — from script to final cut, designed for non-technical teams.

What I
actually
do.

Through Doing It Digital, I work with organizations that have something real to say but need a little bit of extra help learning how to say it.

Let's Talk
01

Internal Communications

Strategy, campaigns, newsletters, and employee communications that people actually open. Specializing in mission-driven organizations where the message gets lost between leadership and staff.

02

Institutional Copywriting

I translate complex, jargon-heavy language into plain copy that respects your audience. Government, nonprofit, healthcare — wherever the writing can sometimes get lost in abbreviation alphabet soup.

03

Speechwriting & Executive Voice

Remarks, leadership messages, and public-facing communications written to sound like you.

04

Content Strategy & Templates

Systems and templates that give your team a starting point so every communication doesn't feel like starting from scratch. Style guides, contributor frameworks, and editorial infrastructure.

05

Social & Digital Presence

From strategy to copy, I help organizations build digital presences that feel intentional.

Let's make something
worth reading.

Consulting inquiries, project conversations, or maybe you just want to be friends.



Hit the Inbox.